Oakcraft installed an oak framed building for me in 2015. This year, 2020, I noticed some minor problems with an external door. After phoning through one of their directors called around, inspected and agreed that the issue should not have occurred. He then undertook to rectify the problem at Oakcraft's expense. I spent a lot of money with Oakcraft and have a beautiful oak office. But I did not expect them, five years after building, to call around so promptly and deal with the problem and at their expense. Very good service indeed and I have no hesitation in recommending them to others.